Why Can't I Receive Verification Codes for My Raid Shadow Legends Account?

Why Can't I Receive Verification Codes for My Raid Shadow Legends Account?

Many players have recently reported failing to receive verification codes through their registered email addresses. This common issue typically stems from three main causes: email service provider filters (especially Gmail/Yahoo promotions tabs), incorrect account binding, or temporary server-side delays from Plarium.

Before contacting support, try these troubleshooting steps:

1. Check your spam/junk folders thoroughly
2. Verify your registered email matches exactly (including capitalization)
3. Whitelist @plarium.com domains in your email client
4. Attempt resending the code during off-peak hours (UTC 1:00-5:00 AM)

If problems persist, the most effective solution is contacting Plarium's dedicated support team at support@plarium-play-faq.zendesk.com. When emailing, include:

• Your player ID (found in Settings > General)
• Device model and OS version
• Screenshots of error messages
• Previous troubleshooting attempts

Average response time is 24-48 hours. For urgent matters, consider tweeting @RaidRPG with #PlariumSupport for faster public assistance. The team typically resolves verification issues within 72 hours after ticket submission.